{"id":11789,"date":"2022-06-25T07:36:23","date_gmt":"2022-06-25T05:36:23","guid":{"rendered":"https:\/\/todoreloj.com\/compra-y-envios\/"},"modified":"2025-04-24T16:19:05","modified_gmt":"2025-04-24T14:19:05","slug":"purchase-and-shipping","status":"publish","type":"page","link":"https:\/\/todoreloj.com\/en\/purchase-and-shipping\/","title":{"rendered":"Purchasing and shipping"},"content":{"rendered":"<div>Information about purchasing and shipping of our products<\/div>\n<div>\n<p>    <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/08\/007777-645_1_big.jpg\" alt=\"\"><\/p>\n<h3>Availability<\/h3>\n<div>\n<p><strong>TodoReloj<\/strong>, besides being an online store, is also a physical store open to the public. The watches in our catalog are unique and specific items, even two watches of the same brand and model have different factory references.  For this reason there is the possibility that several customers may be interested in the same item at the same time and, since our items are unique, it is<strong>recommended to check the availability<\/strong> of the items before proceeding with the purchase.<\/p>\n<\/div>\n<p><a href=\"\/tienda\/\">View Catalog<\/a><\/p>\n<\/div>\n<div>\n<p>    <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/silver-jewels-collection-with-crystals-in-minimalism-style-silver-set-of-earrings-and-silver-necklace.jpg\" alt=\"\"><\/p>\n<h3>Payment method in TodoReloj your watch store<\/h3>\n<div>\n<p>Payment can be made by bank transfer, PayPal, or cash on delivery if requested (available only in Spain).<\/p>\n<p>In order to reserve an item it will be necessary to pay a reservation fee in advance, the amount of the fee will depend on the duration of the reservation and the price of the item. The reserved items will appear on the website under that condition until their final withdrawal.<\/p>\n<p>If you want to make a reservation, please contact us using the form available in the <a href=\"https:\/\/todoreloj.com\/contacto\/\">contact<\/a> section.<\/p>\n<\/div>\n<p><a href=\"\/tienda\/\">View Catalog<\/a><\/p>\n<\/div>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/trasferencia.png\" alt=\"\"><\/p>\n<div>Deposit and transfer  <\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/visa.png\" alt=\"\"><\/p>\n<div>Visa<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/american-express.png\" alt=\"\"><\/p>\n<div>American Express<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/master-card.png\" alt=\"\"><\/p>\n<div>Master Card<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/paypal-1.png\" alt=\"\"><\/p>\n<div>Paypal<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/contrarembolso.png\" alt=\"\"><\/p>\n<div>Cash on delivery  <\/div>\n<p>(On national territory)<\/p>\n<\/li>\n<\/ul>\n<h3>How do we ship?<\/h3>\n<div>\n<p>The shipment is insured and sent by an express service company.<\/p>\n<ul>\n<li>Free + Insured + Urgent in national shipments (Spain).<\/li>\n<li>Insured + Urgent for shipments within Europe or to other continents.<\/li>\n<\/ul>\n<p>El coste del transporte est\u00e1 incluido en el precio, para los env\u00edos nacionales. In the case of shipments to other destinations, the cost of transportation will be detailed in the invoice, and the buyer will be responsible for any possible costs such as customs, taxes and\/or duties. The delivery time in Peninsula is 72 hours. Shipments to European destinations or outside Europe have a delivery time that, depending on the destination, can range from 3 to 7 days. Remember that the cost of transport will be included in the invoice and that customs procedures will be the responsibility of the recipient.<\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/08\/envio-todoreloj.jpg\" alt=\"\"><\/p>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/entrega-gratis.png\" alt=\"\"><\/p>\n<div>Free<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/proteger.png\" alt=\"\"><\/p>\n<div>Insurance<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/reloj.png\" alt=\"\"><\/p>\n<div>Urgent<\/div>\n<\/li>\n<\/ul>\n<h3>Right of withdrawal<\/h3>\n<div>\n<p>You have the right to withdraw from the purchase within 14 calendar days. The term expires 14 calendar days from the day on which you or a third party identified by you other than the carrier acquires natural possession of the goods.<\/p>\n<p>In case of withdrawal on your part, we will refund all payments received, including delivery charges (with the exception of additional costs resulting from your choice of a mode of transport other than the least expensive mode of standard delivery offered by us). We will make such reimbursement using the same means of payment used by you, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods.<\/p>\n<p>You will have to send back the articles or deliver them yourself directly to our commercial headquarters located at Avd. General Per\u00f3n 40 in CC Moda Shopping (local 44) without undue delay, and, in any case, no later than 14 calendar days from the date on which you communicate us your decision to withdraw from the contract.<\/p>\n<p>In case of a return of an article, we recommend that it is made by an express service and with insurance (the approximate cost in Peninsula can be 50 \u20ac and if it is made from outside about 70 \u20ac). You shall bear the direct cost of returning the goods, and shall be responsible for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.<\/p>\n<p>To exercise the right of withdrawal, you must notify your name, your full address and, if available, your telephone number, your fax number, and your e-mail address, as well as your decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post, fax, or e-mail).  <\/p>\n<p>For more information <b>, see the <a href=\"https:\/\/todoreloj.com\/aviso-legal\/\">terms and conditions of use<\/a><\/b> and <b> terms and conditions of<\/b> purchase. <strong><a href=\"https:\/\/todoreloj.com\/terminos-y-condiciones-de-compra\/\" target=\"_blank\" rel=\"noopener\">terms and conditions of purchase<\/a><\/strong> of our website.<\/p>\n<\/div>\n<p>\n    <a href=\"https:\/\/todoreloj.com\/wp-content\/uploads\/2023\/02\/MODELO-DE-FORMULARIO-DE-DESISTIMIENTO-Nicolas-Rodriguez-Castano-S.L-TodoReloj.pdf\">Download form<\/a>\n<\/p>\n<div>\n<p>40.4242079,-3.6854779<\/p>\n<\/div>\n<h2><strong>Where we are<\/strong><\/h2>\n<div>\n<p>Todoreloj is located at  <span>Lagasca Street, 36. Gallery of Antique Dealers. Local 10. 28001 Madrid.   <\/span><\/p>\n<p>You can contact todoreloj:<\/p>\n<div class=\"signature\"><\/div>\n<\/div>\n<ul>\n<li>\n<p><a href=\"tel:915569419\"><\/p>\n<p><span class=\"r14 CD9D9D9\">Tel. 91 556 94 19<\/span><\/p>\n<p><\/a><\/p>\n<\/li>\n<li>\n<div>\n<p>640 740 706<\/p>\n<\/div>\n<\/li>\n<li>\n<p><a href=\"mailto:tr-info@todoreloj.com\"><\/p>\n<p>tr-info@todoreloj.com<\/p>\n<p><\/a><\/p>\n<\/li>\n<\/ul>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"name\":\"Cabecera ok\",\"type\":\"section\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/08\\\/longbanner-bvlgari-scaled.jpg\",\"image_height\":\"200px\",\"image_position\":\"center-center\",\"image_size\":\"cover\",\"padding\":\"xlarge\",\"style\":\"default\",\"text_color\":\"light\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-1\"},\"children\":[{\"type\":\"headline\",\"props\":{\"css\":\".el-element{text-shadow: 2px 2px 5px rgba(0,0,0,0.93);}\",\"margin\":\"small\",\"text_align\":\"center\",\"title_element\":\"h1\",\"title_style\":\"h3\"},\"source\":{\"query\":{\"name\":\"pages.singlePage\"},\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"title\"}}}},{\"type\":\"headline\",\"props\":{\"content\":\"Informaci\\u00f3n sobre la compra y env\\u00edo de nuestros art\\u00edculos\",\"css\":\".el-element{text-shadow: 2px 2px 11px rgba(0,0,0,0.93);}\",\"margin_remove_top\":true,\"text_align\":\"center\",\"title_element\":\"div\",\"title_style\":\"heading-small\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"grid\",\"props\":{\"animation\":\"fade\",\"content_column_breakpoint\":\"m\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_default\":\"1\",\"grid_medium\":\"1\",\"icon_width\":80,\"image_align\":\"left\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-3\",\"image_height\":\"400\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"image_width\":\"400\",\"item_animation\":true,\"link_style\":\"primary\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"parallax_easing\":\"1\",\"show_content\":true,\"show_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p><strong>TodoReloj<\\\/strong>, adem\\u00e1s de ser una tienda online, es tambi\\u00e9n un establecimiento f\\u00edsico abierto al p\\u00fablico. Los relojes de nuestro cat\\u00e1logo son art\\u00edculos \\u00fanicos y espec\\u00edficos, incluso dos relojes de la misma marca y modelo tienen referencias de f\\u00e1brica distintas. Por este motivo existe la posibilidad de que varios clientes puedan interesarse al mismo tiempo por un mismo art\\u00edculo y, dado que nuestros art\\u00edculos son \\u00fanicos, se r<strong>ecomienda consultar la disponibilidad<\\\/strong> de los art\\u00edculos antes de proceder a la compra.<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/08\\\/007777-645_1_big.jpg\",\"link\":\"tienda\\\/\",\"link_text\":\"Ver Cat\\u00e1logo\",\"title\":\"Disponibilidad\"}}]}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"grid\",\"props\":{\"animation\":\"fade\",\"content_column_breakpoint\":\"m\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_default\":\"1\",\"grid_medium\":\"1\",\"icon_width\":80,\"image_align\":\"right\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_height\":\"400\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"item_animation\":true,\"link_style\":\"primary\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"parallax_easing\":\"1\",\"show_content\":true,\"show_image\":true,\"show_link\":false,\"show_meta\":true,\"show_title\":true,\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p>El pago se puede realizar mediante transferencia bancaria, por PayPal, o pago contra reembolso en el caso que nos lo solicite (disponible solo en Espa\\u00f1a).<\\\/p>\\n\n\n<p>Para poder realizar la reserva de un art\\u00edculo ser\\u00e1 necesario pagar una cuota de reserva por adelantado, el importe de la cuota depender\\u00e1 de la duraci\\u00f3n de la reserva y el precio del art\\u00edculo. Los art\\u00edculos reservados aparecer\\u00e1n en la web bajo esa condici\\u00f3n hasta su retirada definitiva.<\\\/p>\\n\n\n<p>Si quiere hacer una reserva escr\\u00edbanos utilizando el formulario de que tiene disponible la secci\\u00f3n de <a href=\\\"https:\\\/\\\/todoreloj.com\\\/contacto\\\/\\\">contacto<\\\/a>.<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/silver-jewels-collection-with-crystals-in-minimalism-style-silver-set-of-earrings-and-silver-necklace.jpg\",\"link\":\"tienda\\\/\",\"link_text\":\"Ver Cat\\u00e1logo\",\"title\":\"M\\u00e9todo de pago en TodoReloj tu tienda de relojes\"}}]}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"grid\",\"props\":{\"animation\":\"scale-up\",\"content_column_breakpoint\":\"m\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_column_gap\":\"small\",\"grid_default\":\"2\",\"grid_divider\":true,\"grid_medium\":\"6\",\"grid_row_gap\":\"small\",\"grid_small\":\"3\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_height\":\"100\",\"image_svg_color\":\"emphasis\",\"item_animation\":true,\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_padding\":\"small\",\"panel_style\":\"card-default\",\"parallax_easing\":\"1\",\"show_content\":false,\"show_image\":true,\"show_link\":false,\"show_meta\":false,\"show_title\":true,\"text_align\":\"center\",\"title_align\":\"top\",\"title_element\":\"div\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"text-lead\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/trasferencia.png\",\"title\":\"Ingreso y transferencia \"}},{\"type\":\"grid_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/visa.png\",\"title\":\"Visa\"}},{\"type\":\"grid_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/american-express.png\",\"title\":\"American Express\"}},{\"type\":\"grid_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/master-card.png\",\"title\":\"Master Card\"}},{\"type\":\"grid_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/paypal-1.png\",\"title\":\"Paypal\"}},{\"type\":\"grid_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/contrarembolso.png\",\"meta\":\"(En territorio nacional)\",\"title\":\"Pago contrareenbolso \"}}]}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"3-5,2-5\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"3-5\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\\u00bfC\\u00f3mo realizamos los env\\u00edos?\",\"title_element\":\"h3\",\"title_style\":\"h3\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>El env\\u00edo que se realiza es asegurado y por una empresa de servicio urgente.<\\\/p>\\n\n\n<ul>\\n\n\n<li>Gratuito + Asegurado + Urgente en env\\u00edos nacionales (Espa\\u00f1a).<\\\/li>\\n\n\n<li>Asegurado + Urgente en env\\u00edos dentro de Europa o a otros continentes.<\\\/li>\\n<\\\/ul>\\n\n\n<p>El coste del transporte est\\u00e1 incluido en el precio, para los env\\u00edos nacionales. En el caso de los env\\u00edos a otros destinos se detallar\\u00e1 en factura el coste del transporte, y ser\\u00e1n de cuenta del comprador los costes posibles como aduanas, tasas y\\\/o aranceles. El plazo de entrega en Pen\\u00ednsula es de 72 horas. Los env\\u00edos a destinos europeos o fuera de Europa tienen un tiempo de entrega que, dependiendo del destino, puede oscilar de 3 a 7 d\\u00edas, recuerde que el coste de transporte se incluir\\u00e1 en factura y que las diligencias aduaneras ser\\u00e1n de cuenta del destinatario.<\\\/p>\",\"margin\":\"default\",\"maxwidth\":\"2xlarge\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"2-5\"},\"children\":[{\"type\":\"image\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/08\\\/envio-todoreloj.jpg\",\"image_svg_color\":\"emphasis\",\"margin\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"grid\",\"props\":{\"animation\":\"scale-up\",\"content_column_breakpoint\":\"m\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_column_align\":true,\"grid_column_gap\":\"small\",\"grid_default\":\"2\",\"grid_divider\":true,\"grid_medium\":\"6\",\"grid_row_gap\":\"small\",\"grid_small\":\"3\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_height\":\"100\",\"image_svg_color\":\"emphasis\",\"item_animation\":true,\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_padding\":\"small\",\"panel_style\":\"card-default\",\"parallax_easing\":\"1\",\"show_content\":false,\"show_image\":true,\"show_link\":false,\"show_meta\":false,\"show_title\":true,\"text_align\":\"center\",\"title_align\":\"top\",\"title_element\":\"div\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"text-lead\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/entrega-gratis.png\",\"title\":\"Gratuito\"}},{\"type\":\"grid_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/proteger.png\",\"title\":\"Seguro\"}},{\"type\":\"grid_item\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/reloj.png\",\"title\":\"Urgente\"}}]}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Derecho de desistimiento\",\"title_element\":\"h3\",\"title_style\":\"h3\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Tiene usted derecho a desistir de la compra en un plazo de 14 d\\u00edas naturales. El plazo expira a los 14 d\\u00edas naturales del d\\u00eda en que usted o un tercero por usted identificado distinto del transportista adquiera la posesi\\u00f3n natural de los bienes.<\\\/p>\\n\n\n<p>En caso de desistimiento por su parte, le devolveremos todos los pagos recibidos, incluidos los gastos de entrega (con excepci\\u00f3n de los gastos adicionales resultantes de la elecci\\u00f3n por tu parte de una modalidad de transporte diferente a la modalidad menos costosa de entrega ordinaria que ofrezcamos). Nosotros efectuaremos dicho reembolso utilizando el mismo medio de pago empleado por usted, a no ser que haya usted dispuesto expresamente otro medio. Podremos retener el reembolso hasta que hayamos recibido los art\\u00edculos, o hasta que usted haya presentado una prueba de la devoluci\\u00f3n de estos.<\\\/p>\\n\n\n<p>Usted deber\\u00e1 enviar de vuelta los art\\u00edculos o, entregarlos usted mismo directamente en nuestra sede comercial sita en la Avd. General Per\\u00f3n 40 en el CC Moda Shopping (local 44) sin demora indebida, y, en cualquier caso, a m\\u00e1s tardar en el plazo de 14 d\\u00edas naturales a partir de la fecha en que nos comunique su decisi\\u00f3n de desistimiento del contrato.<\\\/p>\\n\n\n<p>En caso de una devoluci\\u00f3n de un art\\u00edculo, recomendamos se efect\\u00fae por un servicio urgente y con seguro (el coste aproximado en Pen\\u00ednsula puede ser 50 \\u20ac y si se realiza desde fuera unos 70 \\u20ac). Deber\\u00e1 usted asumir el coste directo de la devoluci\\u00f3n de los bienes, y ser\\u00e1 responsable de la disminuci\\u00f3n del valor de los art\\u00edculos resultante de una manipulaci\\u00f3n distinta a la necesaria para establecer la naturaleza, las caracter\\u00edsticas, y el funcionamiento de los bienes.<\\\/p>\\n\n\n<p>Para ejercer el derecho de desistimiento, deber\\u00e1 usted notificar su nombre, su direcci\\u00f3n completa y , si dispone de ellos su n\\u00famero de tel\\u00e9fono, su n\\u00famero de fax, y su direcci\\u00f3n de correo electr\\u00f3nico, as\\u00ed como su decisi\\u00f3n de desistir del contrato a trav\\u00e9s de una declaraci\\u00f3n inequ\\u00edvoca (por ejemplo, una carta enviada por correo postal, fax, o un correo electr\\u00f3nico).\\u00a0<\\\/p>\\n\n\n<p>Para m\\u00e1s informaci\\u00f3n <b>consulte los <a href=\\\"https:\\\/\\\/todoreloj.com\\\/aviso-legal\\\/\\\">t\\u00e9rminos y condiciones de uso<\\\/a><\\\/b> y <strong><a href=\\\"https:\\\/\\\/todoreloj.com\\\/terminos-y-condiciones-de-compra\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">t\\u00e9rminos y condiciones de compra<\\\/a><\\\/strong>\\u00a0de nuestra web.<\\\/p>\",\"margin\":\"default\"}},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"secondary\",\"content\":\"Descargar formulario\",\"icon\":\"pull\",\"icon_align\":\"left\",\"link\":\"https:\\\/\\\/todoreloj.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/MODELO-DE-FORMULARIO-DE-DESISTIMIENTO-Nicolas-Rodriguez-Castano-S.L-TodoReloj.pdf\"}}],\"name\":\"desistemiento\"}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"small\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"1-2,1-2\",\"match\":true},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"map\",\"props\":{\"clustering\":false,\"controls\":true,\"dragging\":false,\"height\":\"400\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"max_zoom\":18,\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"min_zoom\":0,\"poi\":false,\"show_content\":true,\"show_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"title_element\":\"h3\",\"title_hover_style\":\"reset\",\"type\":\"roadmap\",\"zoom\":\"17\",\"zooming\":false},\"children\":[{\"type\":\"map_item\",\"props\":{\"location\":\"40.4242079,-3.6854779\"}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"<strong>Donde estamos<\\\/strong>\",\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Todoreloj esta situada en <span>Calle Lagasca, 36. Galer\\u00eda de Anticuarios. Local 10. 28001 Madrid.<\\\/span><\\\/p>\\n\n\n<p>Puedes ponerte en contacto con todoreloj:<\\\/p>\\n\n\n<div class=\\\"signature\\\"><\\\/div>\",\"margin\":\"default\",\"maxwidth\":\"large\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"css\":\"a{color:#000}\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_type\":\"vertical\",\"margin\":\"medium\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"r14 CD9D9D9\\\">Tel. 91 556 94 19<\\\/span><\\\/p>\",\"icon\":\"receiver\",\"link\":\"tel:915569419\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>640 740 706<\\\/p>\",\"icon\":\"whatsapp\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>tr-info@todoreloj.com<\\\/p>\",\"icon\":\"mail\",\"link\":\"mailto:tr-info@todoreloj.com\"}}]}]}]}],\"name\":\"Donde estamos\"}],\"version\":\"4.0.3\",\"yooessentialsVersion\":\"2.0.10\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Information about purchasing and shipping of our products Availability TodoReloj, besides being an online store, is also a physical store open to the public. The watches in our catalog are unique and specific items, even two watches of the same brand and model have different factory references. For this reason there is the possibility that [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11789","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Purchasing and shipping - TodoReloj<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/todoreloj.com\/en\/purchase-and-shipping\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Purchasing and shipping - TodoReloj\" \/>\n<meta property=\"og:description\" content=\"Information about purchasing and shipping of our products Availability TodoReloj, besides being an online store, is also a physical store open to the public. The watches in our catalog are unique and specific items, even two watches of the same brand and model have different factory references. For this reason there is the possibility that [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/todoreloj.com\/en\/purchase-and-shipping\/\" \/>\n<meta property=\"og:site_name\" content=\"TodoReloj\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-24T14:19:05+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/todoreloj.com\\\/en\\\/purchase-and-shipping\\\/\",\"url\":\"https:\\\/\\\/todoreloj.com\\\/en\\\/purchase-and-shipping\\\/\",\"name\":\"Purchasing and shipping - TodoReloj\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/todoreloj.com\\\/#website\"},\"datePublished\":\"2022-06-25T05:36:23+00:00\",\"dateModified\":\"2025-04-24T14:19:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/todoreloj.com\\\/en\\\/purchase-and-shipping\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/todoreloj.com\\\/en\\\/purchase-and-shipping\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/todoreloj.com\\\/en\\\/purchase-and-shipping\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/todoreloj.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Purchasing and shipping\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/todoreloj.com\\\/#website\",\"url\":\"https:\\\/\\\/todoreloj.com\\\/\",\"name\":\"TodoReloj\",\"description\":\"Buy and Sell Watches | Best Price | More guarantees\",\"publisher\":{\"@id\":\"https:\\\/\\\/todoreloj.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/todoreloj.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/todoreloj.com\\\/#organization\",\"name\":\"TodoReloj\",\"url\":\"https:\\\/\\\/todoreloj.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/todoreloj.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/todoreloj.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/todoreloj-logo.png\",\"contentUrl\":\"https:\\\/\\\/todoreloj.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/todoreloj-logo.png\",\"width\":315,\"height\":145,\"caption\":\"TodoReloj\"},\"image\":{\"@id\":\"https:\\\/\\\/todoreloj.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Purchasing and shipping - TodoReloj","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/todoreloj.com\/en\/purchase-and-shipping\/","og_locale":"en_US","og_type":"article","og_title":"Purchasing and shipping - TodoReloj","og_description":"Information about purchasing and shipping of our products Availability TodoReloj, besides being an online store, is also a physical store open to the public. The watches in our catalog are unique and specific items, even two watches of the same brand and model have different factory references. For this reason there is the possibility that [&hellip;]","og_url":"https:\/\/todoreloj.com\/en\/purchase-and-shipping\/","og_site_name":"TodoReloj","article_modified_time":"2025-04-24T14:19:05+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/todoreloj.com\/en\/purchase-and-shipping\/","url":"https:\/\/todoreloj.com\/en\/purchase-and-shipping\/","name":"Purchasing and shipping - TodoReloj","isPartOf":{"@id":"https:\/\/todoreloj.com\/#website"},"datePublished":"2022-06-25T05:36:23+00:00","dateModified":"2025-04-24T14:19:05+00:00","breadcrumb":{"@id":"https:\/\/todoreloj.com\/en\/purchase-and-shipping\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/todoreloj.com\/en\/purchase-and-shipping\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/todoreloj.com\/en\/purchase-and-shipping\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/todoreloj.com\/en\/"},{"@type":"ListItem","position":2,"name":"Purchasing and shipping"}]},{"@type":"WebSite","@id":"https:\/\/todoreloj.com\/#website","url":"https:\/\/todoreloj.com\/","name":"TodoReloj","description":"Buy and Sell Watches | Best Price | More guarantees","publisher":{"@id":"https:\/\/todoreloj.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/todoreloj.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/todoreloj.com\/#organization","name":"TodoReloj","url":"https:\/\/todoreloj.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/todoreloj.com\/#\/schema\/logo\/image\/","url":"https:\/\/todoreloj.com\/wp-content\/uploads\/2022\/06\/todoreloj-logo.png","contentUrl":"https:\/\/todoreloj.com\/wp-content\/uploads\/2022\/06\/todoreloj-logo.png","width":315,"height":145,"caption":"TodoReloj"},"image":{"@id":"https:\/\/todoreloj.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/todoreloj.com\/en\/wp-json\/wp\/v2\/pages\/11789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/todoreloj.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/todoreloj.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/todoreloj.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/todoreloj.com\/en\/wp-json\/wp\/v2\/comments?post=11789"}],"version-history":[{"count":16,"href":"https:\/\/todoreloj.com\/en\/wp-json\/wp\/v2\/pages\/11789\/revisions"}],"predecessor-version":[{"id":25027,"href":"https:\/\/todoreloj.com\/en\/wp-json\/wp\/v2\/pages\/11789\/revisions\/25027"}],"wp:attachment":[{"href":"https:\/\/todoreloj.com\/en\/wp-json\/wp\/v2\/media?parent=11789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}