{"id":11794,"date":"2022-06-24T11:47:25","date_gmt":"2022-06-24T09:47:25","guid":{"rendered":"https:\/\/todoreloj.com\/garantia\/"},"modified":"2025-04-24T16:19:04","modified_gmt":"2025-04-24T14:19:04","slug":"garantia","status":"publish","type":"page","link":"https:\/\/todoreloj.com\/en\/garantia\/","title":{"rendered":"Warranty"},"content":{"rendered":"<div>TodoReloj offers you a triple guarantee on all its items\n<\/div>\n<ul>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/firma-digital.svg\" alt=\"\"><\/p>\n<h3>Authenticity<\/h3>\n<div>\n<p><strong class=\"uk-text-primary\">TodoReloj<\/strong><span>  guarantees in writing that every item we sell is authentic and original. For jewelry items, a gemological certificate of the piece may be requested at the buyer&#8217;s request.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/en-todo-el-mundo.svg\" alt=\"\"><\/p>\n<h3>Source<\/h3>\n<div>\n<p><span>The purchase of each one of our articles is supported by a document that guarantees a legitimate origin, and also upon sale, an invoice is delivered that guarantees the ownership of the article to the new owner.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<p>        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2022\/06\/gestion-del-tiempo.svg\" alt=\"\"><\/p>\n<h3>Operation<\/h3>\n<div>\n<p><strong class=\"uk-text-primary\">TodoReloj<\/strong><span> <\/span>guarantees that all items are in satisfactory conditions of use, and gives a warranty period as required by law.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<div>\n<p><span>TodoReloj guarantees that each item we sell is authentic and original, and that it is delivered in a condition to be used according to its purpose.<\/span><\/p>\n<p>The warranty we give on our products is in accordance with the terms of the Royal Decree 1\/2007. However, once the warranty has expired, you will be able to count on our services in case of any contingency.<\/p>\n<\/div>\n<div>\n<\/div>\n<div>\n<p><strong class=\"CCB2228\">Note:<\/strong><span> We take advantage of this information section to clarify some confusion among some users in reference to what is commonly referred to as the documentation and\/or paperwork of the watch.<\/span><\/p>\n<p><span>These are terms commonly used among buyers and sellers in the used watch market, and refer to the manufacturer&#8217;s warranty card. It must be said that the existence of this card is not an essential element when acquiring a used watch, since watches are not an article that by law need to be accompanied by documentation.<\/span><\/p>\n<p><span>Our recommendation is that for your security, always ask for a document of purchase\/sale, in which the item is clearly identified, and in which there is no doubt that it is an original item and that you are responsible for it.<\/span><\/p>\n<\/div>\n<div>\n<\/div>\n<div>\n<p>40.4242079,-3.6854779<\/p>\n<\/div>\n<h2><strong>Where we are<\/strong><\/h2>\n<div>\n<p>Todoreloj is located at  <span>Lagasca Street, 36. Gallery of Antique Dealers. Local 10. 28001 Madrid.   <\/span><\/p>\n<p>You can contact todoreloj:<\/p>\n<div class=\"signature\"><\/div>\n<\/div>\n<ul>\n<li>\n<p><a href=\"tel:915569419\"><\/p>\n<p><span class=\"r14 CD9D9D9\">Tel. 91 556 94 19<\/span><\/p>\n<p><\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"#\"><\/p>\n<p>640 740 706<\/p>\n<p><\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"mailto:tr-info@todoreloj.com\"><\/p>\n<p>tr-info@todoreloj.com<\/p>\n<p><\/a><\/p>\n<\/li>\n<\/ul>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"name\":\"Cabecera ok\",\"type\":\"section\",\"props\":{\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/1_apertura_relojes_servicio_tecnico-ksGB-1200x630@abc.jpg\",\"image_height\":\"200px\",\"image_position\":\"center-center\",\"image_size\":\"cover\",\"padding\":\"xlarge\",\"style\":\"default\",\"text_color\":\"light\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-1\"},\"children\":[{\"type\":\"headline\",\"props\":{\"css\":\".el-element{text-shadow: 2px 2px 5px rgba(0,0,0,0.93);}\",\"margin\":\"small\",\"text_align\":\"center\",\"title_element\":\"h1\",\"title_style\":\"h3\"},\"source\":{\"query\":{\"name\":\"pages.singlePage\"},\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"title\"}}}},{\"type\":\"headline\",\"props\":{\"content\":\"TodoReloj le ofrece en todos sus art\\u00edculos una triple garant\\u00eda\\n\",\"css\":\".el-element{text-shadow: 2px 2px 11px rgba(0,0,0,0.93);}\",\"margin_remove_top\":true,\"text_align\":\"center\",\"title_element\":\"div\",\"title_style\":\"heading-small\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"grid\",\"props\":{\"content_column_breakpoint\":\"m\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_default\":\"1\",\"grid_medium\":\"3\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"primary\",\"image_svg_inline\":true,\"image_width\":\"100\",\"item_animation\":true,\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_padding\":\"small\",\"panel_style\":\"card-default\",\"parallax_easing\":\"1\",\"show_content\":true,\"show_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\",\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p><strong class=\\\"uk-text-primary\\\">TodoReloj<\\\/strong><span>\\u00a0garantiza por escrito que cada art\\u00edculo que vendemos es autentico y original. En los art\\u00edculos de joyer\\u00eda y a petici\\u00f3n del comprador, se podr\\u00e1 solicitar un certificado gemol\\u00f3gico de la pieza.<\\\/span><\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/firma-digital.svg\",\"title\":\"Autenticidad\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p><span>La compra de cada uno de nuestros art\\u00edculos esta respaldada por un documento que garantiza una procedencia legitima ,e igualmente a su venta, se entrega una factura que garantiza la propiedad del art\\u00edculo al nuevo propietario.<\\\/span><\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/en-todo-el-mundo.svg\",\"title\":\"Procedencia\"}},{\"type\":\"grid_item\",\"props\":{\"content\":\"\n\n<p><strong class=\\\"uk-text-primary\\\">TodoReloj<\\\/strong><span>\\u00a0<\\\/span>garantiza que todos los art\\u00edculos se encuentran en unas condiciones de uso satisfactorias, y da un periodo de garant\\u00eda seg\\u00fan establece la ley.<\\\/p>\",\"image\":\"wp-content\\\/uploads\\\/2022\\\/06\\\/gestion-del-tiempo.svg\",\"title\":\"Funcionamiento\"}}]}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"title_element\":\"h3\",\"title_style\":\"h2\",\"yooessentials_access_conditions\":[],\"yooessentials_access_mode\":\"AND\"},\"source\":{\"query\":{\"name\":\"pages.singlePage\"},\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"title\"}}}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><span>TodoReloj garantiza que cada art\\u00edculo que vendemos es aut\\u00e9ntico y original, y que se entrega en condiciones de ser utilizado acorde a su fin.<\\\/span><br \\\/><br \\\/>La garant\\u00eda que damos en nuestros productos es conforme a los t\\u00e9rminos en que se expresa el Real Decreto 1\\\/2007. No obstante, una vez finalizada la garant\\u00eda usted podr\\u00e1 contar con nuestros servicios en caso de cualquier contingencia<\\\/p>\",\"margin\":\"default\"}}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"gallery\",\"props\":{\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_column_gap\":\"small\",\"grid_default\":\"2\",\"grid_medium\":\"4\",\"grid_small\":\"2\",\"item_animation\":true,\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"overlay_hover\":true,\"overlay_mode\":\"cover\",\"overlay_position\":\"center\",\"overlay_style\":\"\",\"overlay_transition\":\"fade\",\"parallax_easing\":\"1\",\"show_content\":true,\"show_hover_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"text_align\":\"center\",\"text_color\":\"light\",\"title_element\":\"h3\",\"title_hover_style\":\"reset\"},\"children\":[{\"type\":\"gallery_item\",\"props\":{\"yooessentials_access_conditions\":[],\"yooessentials_access_mode\":\"AND\"},\"source\":{\"query\":{\"name\":\"products.customProducts\",\"arguments\":{\"terms\":[27],\"product_cat_operator\":\"IN\",\"product_tag_operator\":\"IN\",\"product_visibility_operator\":\"IN\",\"wsb_brands_operator\":\"IN\",\"users\":[],\"users_operator\":\"IN\",\"offset\":0,\"limit\":4,\"order\":\"rand\",\"order_direction\":\"ASC\",\"order_alphanum\":false}},\"props\":{\"image\":{\"filters\":{\"search\":\"\"},\"name\":\"featuredImage.url\"},\"_condition\":{\"filters\":{\"condition\":\"!!\"},\"name\":\"featuredImage.url\"}}}}]}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><strong class=\\\"CCB2228\\\">Nota:<\\\/strong><span>\\u00a0Aprovechamos esta secci\\u00f3n de informaci\\u00f3n para aclarar cierta confusi\\u00f3n que hay entre algunos usuarios en referencia a lo que com\\u00fanmente se denomina la documentaci\\u00f3n y\\\/o papeles del reloj.<\\\/span><br \\\/><br \\\/><span>Estos son t\\u00e9rminos de uso com\\u00fan entre los compradores y vendedores en el mercado del reloj usado, y hace referencia a la tarjeta de garant\\u00eda del fabricante. Hay que decir, que la existencia de esta tarjeta no es elemento imprescindible a la hora de adquirir un reloj usado, ya que los relojes no son un art\\u00edculo que por ley necesiten ir acompa\\u00f1ados de una documentaci\\u00f3n.<\\\/span><br \\\/><br \\\/><span>Nuestra recomendaci\\u00f3n es que para su seguridad, pidan siempre un documento de compra\\\/venta, en el cual se identifique claramente el art\\u00edculo, y en el cual adem\\u00e1s no queden dudas de que se trata de un art\\u00edculo original y que se responde de ello.<\\\/span><\\\/p>\",\"margin\":\"default\",\"text_style\":\"meta\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"accordion\",\"props\":{\"block_align\":\"center\",\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"maxwidth\":\"2xlarge\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"source\":{\"query\":{\"name\":\"preguntasFrecuentess.customPreguntasFrecuentess\",\"arguments\":{\"terms\":[104],\"categorias_pregutas_operator\":\"IN\",\"users\":[],\"users_operator\":\"IN\",\"offset\":0,\"limit\":10,\"order\":\"date\",\"order_direction\":\"DESC\"}},\"props\":{\"title\":{\"filters\":{\"search\":\"\"},\"name\":\"title\"},\"content\":{\"filters\":{\"search\":\"\"},\"arguments\":{\"show_intro_text\":true},\"name\":\"content\"}}}}],\"name\":\"Faq\"}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"small\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"1-2,1-2\",\"match\":true},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"map\",\"props\":{\"clustering\":false,\"controls\":true,\"dragging\":false,\"height\":\"400\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"max_zoom\":18,\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"min_zoom\":0,\"poi\":false,\"show_content\":true,\"show_image\":true,\"show_link\":true,\"show_meta\":true,\"show_title\":true,\"title_element\":\"h3\",\"title_hover_style\":\"reset\",\"type\":\"roadmap\",\"zoom\":\"17\",\"zooming\":false},\"children\":[{\"type\":\"map_item\",\"props\":{\"location\":\"40.4242079,-3.6854779\"}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"<strong>Donde estamos<\\\/strong>\",\"title_element\":\"h2\"}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Todoreloj esta situada en <span>Calle Lagasca, 36. Galer\\u00eda de Anticuarios. Local 10. 28001 Madrid.<\\\/span><\\\/p>\\n\n\n<p>Puedes ponerte en contacto con todoreloj:<\\\/p>\\n\n\n<div class=\\\"signature\\\"><\\\/div>\",\"margin\":\"default\",\"maxwidth\":\"large\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"css\":\"a{color:#000}\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":true,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_type\":\"vertical\",\"margin\":\"medium\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p><span class=\\\"r14 CD9D9D9\\\">Tel. 91 556 94 19<\\\/span><\\\/p>\",\"icon\":\"receiver\",\"link\":\"tel:915569419\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>640 740 706<\\\/p>\",\"icon\":\"whatsapp\",\"link\":\"#\"}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>tr-info@todoreloj.com<\\\/p>\",\"icon\":\"mail\",\"link\":\"mailto:tr-info@todoreloj.com\"}}]}]}]}],\"name\":\"Donde estamos\"}],\"version\":\"4.0.3\",\"yooessentialsVersion\":\"2.0.10\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>TodoReloj offers you a triple guarantee on all its items Authenticity TodoReloj guarantees in writing that every item we sell is authentic and original. For jewelry items, a gemological certificate of the piece may be requested at the buyer&#8217;s request. Source The purchase of each one of our articles is supported by a document that [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11794","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty - TodoReloj<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/todoreloj.com\/en\/garantia\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty - TodoReloj\" \/>\n<meta property=\"og:description\" content=\"TodoReloj offers you a triple guarantee on all its items Authenticity TodoReloj guarantees in writing that every item we sell is authentic and original. For jewelry items, a gemological certificate of the piece may be requested at the buyer&#8217;s request. 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